Available Services When You Need Help the Most
EAP Services
Visit the Employee Assistance Program website to view timely articles and resources on a variety of financial, well-being, behavioral and mental health topics at mutualofomaha.com/eap or call us: 1-800-316-2796
EAP Services
Employee Family Clinical Services
- An in-house team of Master’s level EAP professionals who are available 24/7/365 to provide individual assessments
- Outstanding customer service from a team dedicated to ongoing training and education in employee assistance matters
- Access to subject matter experts in the field of EAP service delivery
Counselling Options
- Four sessions per year (per household) conducted by either face-to-face* counseling or video telehealth via a secure, HIPAA compliant portal and Exclusive Provider Network
- National network of more than 10,000 licensed clinical providers
- Network continually expanding to meet customer needs
- Flexibility to meet individual client/member needs
Access
- 1-800 hotline with direct access to a Master’s level EAP professional
- 24/7/365 services available
- Telephone support available in more than 120 languages
- Online submission form available for EAP service requests
- EAP professionals will help members develop a plan and identify resources to meet their individual needs
Employee Family Legal Services
- Valuable resources – legal libraries, tools and forms – available on EAP website
- A counseling session may be substituted for one legal consultation (up to 30 minutes) with an attorney
- 25% discount for ongoing legal services for same issue
Employee Family Financial Services
- Inclusive financial platform powered by Enrich that includes financial assessment tools, personalized courses, articles and resources, and ongoing progress reports to help members monitor their financial health
- A counseling session may be substituted for one financial consultation (up to 30 minutes) with an attorney
- 25% discount for ongoing financial services for same issue
Employee Communications
- All materials available in English and Spanish
Eligibility
- Full-time employees and their immediate family members; including the employee, spouse and dependent children(unmarried and under 26) who reside with the employee Coordination with Health Plan(s)
- EAP professionals will coordinate services with treatment resources/providers within the employee’s health insurance network to provide counseling services covered by health insurance benefits, whenever possible
- 25% discount for ongoing financial services for same issue
Online Services
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An inclusive website with resources and links for additional assistance, including:
- Current events and resources
- Legal assistance
- Family and relationships
- Physical well-being
- Emotional well-being
- Work and career
- Financial wellness
- Substance abuse and addiction
- Bilingual article library
What to Expect
- 1 Confidential, professional service.
- 2 Help navigating employee benefits questions.
- 3 We’ll direct you to additional resources in your area.
